Shop Policies
π¦ Shipping (UK Only)
I currently ship within the UK only using Royal Mail Tracked 48.
-
Orders are usually dispatched within 3 working days of payment being received.
-
Once your order has shipped, you will receive tracking details.
For international orders, please visit my Etsy shop:
etsy.com/shop/sweetbestiary
π Returns & Refunds (UK Customers)
I really hope you love your purchase. However, if something isnβt quite right, you are legally entitled to a return under UK distance selling regulations.
Change of Mind Returns
-
You may return your item within 14 days of receiving it.
-
Please notify me within this 14-day period if you wish to make a return.
-
Items must be:
-
Unused
-
In original condition
-
-
Return postage is the responsibility of the buyer.
Once the item is safely returned to me, your refund will be issued within 14 days.
Damaged or Faulty Items
If your item arrives damaged or faulty, please contact me within 3 days of delivery with a photo so I can arrange:
-
A replacement, or
-
A full refund
In these cases, I will cover the return postage if required.
β Reviews & Trust
Iβve been selling my work online since 2010, and many collectors have left kind feedback on my Etsy shop over the years. Thank you so much for supporting my independent work here.